Job Description: Branch Manager
Location: Rangpur & Barakhata
Vacancies: 2 (1 for each branch)
Company: Shihab Mart (A sister concern of
Shihab Group)
Position Overview
The Branch Manager is responsible for overseeing all aspects of store operations, ensuring optimal performance and profitability of their respective branch. This leadership role involves making strategic decisions, managing staff, analyzing metrics, and maintaining exceptional customer service standards. We are seeking qualified and dedicated men to fill this position, ensuring strong leadership and efficient management at our branches.
Key Responsibilities
- Branch Performance: Ensure the branch meets sales and operational goals. Analyze performance metrics and implement strategies for improvement.
- Decision-Making: Take ownership of branch-level decisions to drive growth, enhance customer satisfaction, and resolve challenges.
- Operations Management: Oversee daily store operations, including inventory management, cash handling, and resource allocation.
- Team Leadership: Recruit, train, and motivate team members to achieve their full potential and deliver excellent customer service.
- Customer Experience: Maintain high customer service standards, ensuring customer needs are met and complaints are resolved effectively.
- Sales Strategy: Develop and implement sales strategies to achieve branch targets and ensure profitability.
- Compliance: Ensure adherence to company policies, safety protocols, and regulatory requirements.
Qualifications and Skills
- Experience: Proven track record in retail management, preferably in a similar role.
- Technical Skills: Proficiency in sales software, barcode scanners, invoicing systems, and Microsoft Excel.
- Leadership Skills: Strong ability to lead, motivate, and manage a team effectively.
- Customer Service: Excellent interpersonal skills with a focus on customer satisfaction.
- Problem-Solving: Strategic thinker with the ability to resolve issues efficiently.
- Professionalism: Smart, well-groomed, and professional demeanor.
Why Join Shihab Mart?
- Be part of a rapidly growing organization.
- Competitive salary with opportunities for career advancement.
- Supportive and professional work environment.
How to Apply
Interested candidates are invited to send their CV to shihabgroup2030@gmail.com before 10th January 2025